We are here to help

My transaction was declined. What is my next step?

We're here to help

If your transaction has been declined please contact your account manager immediately or open a Live Chat on our website where our customer service representatives can assist you in funding your account.

Please remember not to keep attempting to make a deposit if your card has failed as this will trigger security alerts which could result in your card being blocked.

Was this article helpful?
1 out of 1 found this helpful